Dave, I’m about to open my first business. I listen to the EntreLeadership podcast, but I’d like to ask a direct question. How do I create a workplace atmosphere and culture that encourages fun and creativity, while also being productive?
Dave Ramsey
— Anton Anton, This is a great question! Let’s dive right in. As a leader, you set the tone for your team. If you’re unhappy, your team will be, too. If you’re slacking, your team won’t feel like working. Make sure you check your attitude every morning. Be optimistic! Genuine laughter and a real smile from the boss can instantly be uplifting to everyone. When you don’t work, your team doesn’t feel like working.
I believe one of the keys to keeping your team engaged and happy is by doing work that matters. As a rule, when people play for something bigger than themselves, they play smarter and harder. Remind your team often that what they’re doing is important. Encourage them. There aren’t many things that lift people’s spirits more than believing in a dream and a vision bigger than themselves.
Another thing is to treat your team like family. Treat them all with respect, a caring heart and dignity. In the book “Thou Shall Prosper,” Rabbi Daniel Lapin tells us God is pleased when we’re compulsively, obsessively consumed with the needs of others. That’s easy to grasp when it comes to our families, but applying it to your team at work can reap incredible benefits, too.
Finally, let’s talk about communication. A lack of it creates fear, distrust and even anger. The result? Employees who are uninformed and fear the worst, instead of a team that’s upto- date and united. Always let your team know what’s going on — the good and the bad. Talk it up, and share your stories, your thoughts and your dreams. Be transparent, and when in doubt, overshare.
I’m glad this is on your mind, Anton. It’s such an important aspect of a truly successful business. By simply being open, honest and caring, you can create a team that likes coming to work every day and enjoys being together.
And when that happens, everyone wins!
— Dave
(Leadership and small-business expert Dave Ramsey is the CEO of Ramsey Solutions. He has authored nine national bestselling books, including “EntreLeadership,” and he hosts “The Ramsey Show” and “The EntreLeadership Podcast.”)